Privacy Policy

1. Overview

This Privacy Policy explains how promptbuildkit collects, uses, and protects information when you use our website, accounts, billing, prompt workspace, AI generation tools, and support channels.

2. Information We Collect

• Account information such as name, email address, authentication status, and preferences.
• Billing and subscription information processed by our payment provider.
• Prompts, uploaded files, generated outputs, generation history, and credit activity needed to provide the service.
• Technical information such as IP address, device, browser, logs, cookies, and analytics events.

3. How We Use Information

• Provide, secure, troubleshoot, and improve the service.
• Authenticate users, process payments, maintain credits, and prevent abuse.
• Send transactional emails, product notices, and support responses.
• Comply with legal, tax, accounting, security, and dispute resolution obligations.

4. Sharing

We share information with service providers that help us run the product, including hosting, database, authentication, email, payment, storage, analytics, and AI providers.

We may disclose information when required by law, to protect rights and safety, or in connection with a business transfer.

5. Retention and Security

We keep information for as long as needed to provide the service, maintain business records, resolve disputes, and comply with legal obligations.

We use reasonable technical and organizational safeguards, but no online service can be guaranteed to be completely secure.

6. Your Choices

• You may update account information in your profile or settings.
• You may unsubscribe from marketing communications where available.
• You may request access, correction, deletion, or export of personal information by contacting support, subject to applicable law.

7. Contact

For privacy questions or requests, contact support@promptbuildkit.com or use the contact page.